Consultancy Services

Consultancy, Design and Build

Business Digitalization and Intelligent Automation

Network as-a-Service (NaaS)

Asset 1

Excellent Customer Experiences

  • Provide a fully operational service that can be live within days.
  • Rich analytics, business insights and visibility into meaningful trends

Asset 3

Fast Deployments

  • No pre-staging, onsite configurations or lengthy setups.
  • Highly scalable for deployments of any size

Asset 2

Cybersecurity

  • Monitor the vulnerability and Cyber Attack
  • Mitigate the security alert and provide analytics report.

Asset 4

Efficient Support

  • Reduced operational costs and increased productivity with centralised maintenance across customer sites.
  • 24x7 support escalation.
  • Intuitive management platform with automated alerts and notifications

Professional Services

Program and Project Management

Hardware and System Maintenance

Infrastructure and Software Services

Network and Cybersecurity Services

Managed Services

Software-defined networking (SDN) is an architecture designed to make a network more flexible and easier to manage. SDN centralizes management by abstracting the control plane from the data forwarding function in the discrete networking devices

Network Operation System (NOC)

Helpdesk and Operation Support

Data Center and Hybrid Cloud Management

IT Infrastructure Management

Maintenance

Asset 1

Preventive Maintenance

    Some of the deliverables from this work are:
  • Firmware update updates as per principal policy and recommendation.
  • Restore and repair all defective function or malfunction units into fully operation units.
  • Unit cleaning
  • Backup configuration
  • PM report.
  • Maintenance (PM)
Asset 3

Corrective Maintenance

  • Problem solving will follow agreed SLA.
  • One point of contact to servicedesk.id@sunway-digital.com with 24x7 support
  • Temporary unit to ensure service continuity